Process Innovation & your Journey
For the AMC Tower, the experience around the furniture process matters as much as the final installation. Henricksen has invested in the people, tools, and processes needed to keep communication clear, decisions organized, and project activity moving from planning through Day Two support.
Our approach is built to reduce friction for NMHC, support the design and construction teams, and create a more predictable path through specification, pricing, procurement, logistics, installation, punch, and closeout.
We don’t just deliver furniture. We deliver a better experience
We don’t just deliver furniture. We deliver a better experience
We invest in resources to provide a more meaningful service for our clients.
We invest in resources to provide a more meaningful service for our clients.
Project
Process
Our Project Process ensures successful completion from initiation to delivery through structured phases. We define objectives and scope, meticulously plan, execute with efficiency, and continuously monitor performance. Finally, we close the project with thorough reviews and documentation, aiming for the highest quality and client satisfaction.
01
Initiate
• Project Kick-off Meeting
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• Henricksen + Client discuss application to understand needs
02
Plan
• Space planning + initial layout developed
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• Henricksen + Client review programming
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• Specifications finalized
03
Order
• Order audited for accuracy + submitted
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• Order in-house, lead times assigned and communicated to Client
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• Product manufactured
04
Install
• Pre-installation planning: site visits, coordinate with trades etc.
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• Delivery + installation
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• Finalize install punch list + walkthrough
05
Post Occupancy
• Punch list items resolved + sign off completed
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• Post occupancy evaluation
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• Prepare and submit the owner's manual with care information.
06
On-Going Service
• Post Occupancy Training
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• Henricksen and Sentry Insurance discuss further furniture needs
Furniture
Hub
For a project as large and complex as the AMC Tower, clear access to information is critical. Henricksen’s Furniture Hub gives NMHC and the project team one organized place to review furniture standards, specifications, warranties, sustainability information, resources, and project updates.
This digital resource is designed to reduce back-and-forth, keep information easy to find, and support more efficient decision-making throughout the furniture process. It gives your team a practical tool for staying aligned from planning through installation and Day Two support.
Furniture has gone digital
When deployed for you, our furniture hub will include items like:
Access to Standards
Access all standards form your furniture project. You can view comprehensive information about the products used in your project, such as finishes, dimensions, manufacturer details, and specification sheets.
See Your Project Data
You can easily view all the data related to your projects, categorized by either phase or location.Access all project data in one place, including CAD drawings, floorplans, closeout documents, and BOMs.
Access to Budgetary Aids | Furniture Store
Get an estimate for your day-2 project using our budgetary aid programs before engaging us and submit any day 2 request for small items using your personalized furniture store.
Access to Research Documents
Take a look at white papers and the latest research done by manufacturers.
PlanGrid Project Platform
Henricksen will use PlanGrid to support furniture installation, document control, and field coordination. The platform allows project stakeholders to review current information, track status, communicate around open items, and maintain a clear record of project activity.
For a multi-floor healthcare project like the AMC Tower, this kind of visibility is important. It helps reduce confusion, supports faster issue resolution, and keeps the team aligned as work progresses across departments, floors, and installation phases.
Digital Project Management Using PlanGrid
For the AMC Tower, Henricksen will use digital project management tools to keep project information organized, current, and accessible. PlanGrid helps our team manage drawings, installation documentation, field notes, issue tracking, and project communication in one shared platform.
This supports a more coordinated process from planning through installation. It allows our team to identify issues earlier, document decisions clearly, track open items, and give NMHC better visibility into project activity as the furniture scope moves through each phase.
Live Design Capabilities
Henricksen designers leverage Configura CET to collaborate with clients and design firms to develop solutions in real time.
From these “live design” working sessions, our designers are able to finalize layouts, populate a complete floorplan, produce drawings and renderings, and generate a complete bill of materials ready to quote.
Designing with
you + CET
Purposeful design is key to the success of complex interiors projects. Henricksen’s designers are committed design professionals who stand ready to respond to the challenges of your planning needs.
Talented Design Team
Henricksen designers conduct each project with the goal of enabling an effective, efficient, and aesthetically pleasing environment. The first step is to work with the project team in order to identify and refine the project goals and determine the facility requirements. We will then be able to develop a range of work settings to support the corporate objectives and the organization’s daily work.
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Our project team has superior technical expertise and extensive practical experience with hundreds of contract furnishing vendors. As a resource, we are highly qualified to assist you with your strategic efforts.
